ANALYSIS: Mueller sets tone for MAS transformation

Christoph Mueller may have been at the reins of Malaysia Airlines for less than a month, but employees already have a sense of the changes to come.

In a four-page internal circular sent to all staff earlier this month, Mueller spoke about the challenges the airline is facing, warns of the painful decisions the company will have to make, and signals the hard work that needs to be put in to turn the ailing carrier around.