Europe

Now in its 14th year the Aviation Festival brings together the most innovative airlines and airports to discuss all aspects of customer experience management. The exhibition floor is over 80% sold out and includes:   The conference has grown to giving a choice of topics and sessions to ensure attendees…
British Airways enjoyed record operating profits in 2016, thanks to increased passenger numbers, low fuel prices and the post-Brexit referendum collapse of sterling. But from a cost perspective, the airline's greatest single line item - apart from aviation fuel - remained its staff, accounting for roughly a quarter of total…
The winning project of Dubai Y4PT Hackathon: a mobile app that encourages the use of public transport. Interview with its developer. Dubai has always been at the forefront of urban innovation, with the longest driverless metro in the world, and large-scale investments in autonomous technology; and that’s not to mention…
This new incident detection services will provide airlines, airports and other air transport industry stakeholders with information about unusual cyber activity that may impact their businesses.                                These services have been developed to specifically meet an…
Industry leaders from organisations such as Airbus, Peugeot Design Lab and Boeing Commercial Airplanes will share insights on the future of the passenger experience industry with delegates at this year’s Passenger Experience Conference (PEC). Now in its fifth year, the leading one-day global passenger experience conference, which focuses on ‘defining…
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